Refund Policy

Effective Date: [Insert Date]

At Stealth Video, we strive to ensure customer satisfaction with our video generation services. However, if you are not satisfied with your purchase, this Refund Policy explains when and how you can request a refund.

1. Eligibility for Refunds

Refunds may be issued under the following circumstances:

• Technical Issues: If you experience a technical issue that prevents you from using our service, and the issue cannot be resolved by our support team, you may be eligible for a refund.
• Service Not Delivered: If the service you purchased was not delivered as described, you may be eligible for a refund.

2. Non-Refundable Items

The following items are non-refundable:

• Completed Services: Once a service has been fully rendered and delivered (e.g., completed video generation), it is non-refundable.
• Subscription Fees: Monthly or annual subscription fees are non-refundable after the subscription period begins. If you cancel your subscription, you will not be charged for the subsequent period, but no refunds will be issued for the current period.
• Promotional Discounts: Services purchased at a discount or as part of a special promotion are non-refundable.

3. Requesting a Refund

To request a refund, please contact our support team at human@stealth.video with the following details:

• Your name and email address associated with the account.
• A description of the issue or reason for the refund request.
• Any relevant order or transaction number.

Refund requests must be submitted within [Insert Time Frame, e.g., 14 days] of the purchase date.

4. Refund Process

Once we receive your refund request, we will review your case and respond within [Insert Time Frame, e.g., 3-5 business days]. If your request is approved, the refund will be processed to the original payment method within [Insert Time Frame, e.g., 7-10 business days].

5. Changes to This Refund Policy

We may update this Refund Policy from time to time. If we make changes, we will notify you by revising the "Effective Date" at the top of this policy. Your continued use of our services after any changes indicates your acceptance of the updated policy.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at human@stealth.video.